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MerchRiva · Customer care

Terms & Conditions

Updated November 10, 2026

These terms explain how shopping at MerchRiva works. Please read them together with our shipping, returns and privacy policies before ordering.

Your order

Check the product description, selected size, color, style, quantity, delivery address and total before placing an order. Product images illustrate the offered design; screen settings can affect how colors appear. Descriptions and selected options form part of your order.

Prices and payment

Store prices are shown in USD. Applicable shipping costs and any checkout charges are displayed before payment. Only payment methods available at checkout can be used. Your payment provider may apply its own currency-conversion fees.

If an availability or pricing problem prevents fulfillment, we will contact you to explain the issue and arrange an agreed resolution or a refund for unfulfilled items. We will not charge a higher price without your agreement.

Discounts

Coupon eligibility and the resulting discount are shown in the cart or checkout. Discounts do not imply free shipping. Check the final total before completing payment.

Shipping and cancellation

Processing times, delivery estimates and shipping charges are described in our Shipping Policy. Cancellation, defects, returns and refunds are covered by our Returns & Refund Policy. Those policies do not remove any mandatory rights you have under applicable law.

Using the website

Provide accurate information and use the website for lawful purposes. Do not interfere with its operation or access another customer’s order or account. If you use an account, keep its credentials private and contact us if you believe it has been accessed without permission.

Content and third-party names

Names, logos and other intellectual property remain with their respective owners. Product availability on this store does not by itself imply endorsement or affiliation with an artist, team or other rights holder. For questions about content or rights, contact our support team and identify the relevant page.

External services

External payment, carrier and tracking services operate under their own terms. We remain your point of contact for issues with an order placed at MerchRiva.

Contact and changes

Questions: [email protected]. Updates to these terms are dated on this page. Changes do not reduce rights already attached to an existing order or any mandatory consumer protections.